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What can I file easyJet complaints about?
You can submit easyJet complaints about:
- Delayed or cancelled flight — you can get flight compensation up to £520 per passenger
- Your airport experience (i.e. lost, delayed or damaged baggage)
- Issues related to purchases on the plane
- Onboard experience or issues with the staff
- Payment issue
- Any other issues you might have had during your easyJet flight
Was your flight delayed or cancelled?
You can file your easyJet complaint online in under 5 minutes!
Start my easyJet complaintWhat is the easyJet complaint procedure if my flight is delayed?
If your flight is delayed by at least 3 hours, each passenger is eligible for up to €600 in compensation. The delay must have been caused by the airline's own negligence (such as a crew strike or a defective aircraft) in order to qualify for compensation.
What is the easyJet complaint procedure if my flight is cancelled?
You can get compensation up to €600 per passenger if your flight is cancelled at the last minute (less than 14 days before the scheduled departure). Compensation for cancelled flights is only available if the airline was at fault for the cancellation (e.g., crew strike, defective aircraft).
If an alternate flight was offered to you but you declined it because it didn't meet your needs, you can also file an easyJet complaint for a refund of your ticket.
What is the easyJet complaint procedure if my flight is overbooked?
You couldn’t get on your flight because the airline booked too many tickets? This is called denied boarding.
You may be entitled to compensation if the airline fails to rebook you on another flight or if the flight they eventually did offer caused you to arrive at your destination more than 3 hours later than expected.
How to file an easyJet complaint form?
The process for filing a complaint over a delayed, cancelled, or overbooked flight may be long, frustrating, and stressful for passengers. Airlines frequently come up with justifications for denying to offer compensation. Additionally, they use tactics like providing travel vouchers for less money than the actual compensation they owe passengers.
This is why we advise you to start your easyJet complaint for your flight disruption with Flight-Delayed.com — our experts take care of everything on your behalf, up until you receive your compensation on your bank account. We have been helping air passengers like you for about 15 years and already got compensation for more than a million passengers.
Can you file an easyJet complaint for your flight disruption?
Check it now using our free, no-obligation Claim Calculator!
Check my flight for compensationFrequently Asked Questions on easyJet complaints
What is the compensation amount when filing an easyJet complaint for a delayed or cancelled flight?
The compensation amount depends on the distance of your flight.
For flights shorter than 1,500 km, the compensation is £220.
For flights between 1,500 and 3,500 km, the compensation is £350.
For flights of over 1,500 kilometres within the EU, the compensation is also £350.
For flights of over 3,500 kilometres outside of the EU, the compensation is €600 —but if your flight was delayed by fewer than 4 hours, the total amount might be reduced by 50%.
Can I file a complaint for every easyJet flight?
Yes! As easyJet is a European airline, all easyJet flights are subject to the British and European regulations.
Why use Flight-Delayed.com’s services for my easyJet complaint?
Flight-Delayed.com handles all of the process for you! There is no need to contact the airline or develop a compelling case because our team of specialists handles the claim process on your behalf. This allows you to relax and sit back while we mobilise all of our resources to obtain you your compensation. We will not give up until the airline delivers you your promised compensation, even if it involves going to court.
Why claim with Flight-Delayed.com
1m passengers helped
9 legal teams in 9 countries
98% of court cases won
Put your easyJet complaint in good hands!
Our experts take care of all the procedures on your behalf!
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