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When can I claim compensation for my cancelled Finnair flight?
To be eligible for cancelled flight compensation, your Finnair flight must have been cancelled fewer than 14 days prior to the original departure date.
The airline may rightfully deny you compensation in some cases. See the "Extraordinary Circumstances" section of this article for more information on such situations.
When can I claim a refund for my cancelled Finnair flight?
If your Finnair flight got cancelled, you could get a refund if:
The airline did not offer you an alternative flight.
The airline did offer you an alternative flight, but you decided not to take it.
| Cancellation notice | Alternative flight | Compensation |
|---|---|---|
| Fewer than 7 days in advance | Departs 1h+ earlier or arrived 2h+ later | Yes |
| 7-14 days in advance | Departs 2h+ earlier or arrived 4h+ later | Yes |
| Fewer than 14 days in advance | No alternative flight offered | Yes + refund |
How much Finnair compensation can I get for a delayed or cancelled flight?
The amount of compensation depends on the distance of your flight:
| Distance of your flight | Compensation |
|---|---|
| Flights shorter than 1,500 km | Get £220 per passenger |
| Flight between 1,500 and 3,500 km | Get £350 per passenger |
| Flights of over 1,500 kilometres within the EU | Get £350 per passenger |
| Flights of over 3,500 kilometres outside of the EU | Get €600 per passenger |
Extraordinary circumstances — can Finnair deny me compensation?
Finnair can deny flight compensation if the delay or cancellation was caused by a third party or force majeure. These situations are referred to as extraordinary circumstances.
Some of the most common extraordinary circumstances are:
Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.
A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).
However, a strike of the airline's crew is not considered an extraordinary circumstance!
Political circumstances, such as a terrorist attack or general security risk due to political unrest.
Natural disasters, including volcanic eruptions and hurricanes.
A collision between the aircraft and birds or other foreign objects.
An ill or unruly passenger.
Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.
How long do I have to claim my Finnair compensation and refund?
If you were flying from the UK, you have 6 years to claim compensation and refund. The exception is Scotland, where you have 5 years to claim.
Depending on the flight route, the time limit to submit a claim might vary as it depends on: the law of the country of departure, the law of the country of arrival, as well as the law of the country where the airline is headquartered.
Check if you can still get compensation and a refund from Finnair with our free Claim Calculator.
How long will it take to get my Finnair compensation / Finnair refund?
Passengers who use Flight-Delayed.com to seek flight compensation or a refund often receive their money within a few weeks or months.
However, if the airline fails to respond and/or the claim must be filed in court, the wait time could be months or even years.
Rest assured, regardless of how long your Finnair claim takes, our team will keep you updated on any significant developments in your case and will be available to answer any questions you may have.
Why claim with Flight-Delayed.com
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About Finnair
Finnair is the flag carrier and largest airline in Finland. The company is headquartered in Vantaa, Finland. Finnair flies internationally to Europe, North America, Mexico, Asia, Australia and the Middle East.
Other Nordic airlines include Norse Atlantic Airways, PLAY Airlines, and Wideroe, among others.
Useful links
- More details on delayed flight compensation
- More details on cancelled flight compensation
- Post-Brexit flight compensation rules in the UK
- Rules regarding missed flight compensation
- Rules regarding flight compensation in the case of denied boarding
- Claim Calculator — check if you are eligible for compensation
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