Korean Air flight delayed or cancelled? Get compensation and a refund!

What are my rights regarding compensation for a Korean Air flight?

Because Korean Air is a non-EU airline, British and European regulations protect your right to flight compensation only in specific circumstances.

Flight compensation is applicable only if your Korean Air flight departed from the United Kingdom or an EU country.

Unfortunately, when flying to the UK/EU on an airline headquartered outside of the UK/EU, your passengers' rights are not protected by relevant UK/EU legislation.

See table below for more information.

Type of flight	Example	Compensation
Flying with a British carrier	Tokyo to London with British Airways	Yes
Flying with a EU carrier	Amsterdam to London with KLM	Yes
Flying with a non-UK/non-EU carrier from the UK	London to Tokyo with Japan Airlines	Yes
Flying with a non-UK/non-EU carrier to the UK	Tokyo to London with Japan Airlines	No

Get compensation for a delayed Korean Air flight

If your Korean Air flight was delayed by more than 3 hours, you may be eligible for flight compensation. Compensation, however, is only available if the airline is the party at fault for the delay. For more information on this issue, see the "Extraordinary Circumstances" section of this page.

Use our no-obligation Claim Calculator to see if you are eligible for Korean Air compensation. If you are eligible, our team will handle the entire claim process for you. We will even go to court to protect your rights and recover your money! No win, no fee.

Refund and compensation policies for cancelled Korean Air flights

Depending on the exact circumstances surrounding the cancellation of your Korean Air flight, you may be entitled to compensation, a ticket refund, or both!

When can I submit a flight compensation claim for my cancelled Korean Air flight?

You can claim compensation for a Korean Air flight if it was cancelled less than 14 days before the original departure date*, according to British and European flight compensation regulations.

Korean Air must be the party responsible for the cancellation; for more information on when the airline can refuse compensation, see the section of this article titled "Extraordinary Circumstances."

*The right to compensation for Korean Air flights applies only to flights departing from the United Kingdom/Europe.

When can I get a refund for my cancelled Korean Air flight?

If your Korean Air flight from the UK/EU was cancelled, you may be eligible for a ticket refund if one of the following conditions is met:

• The airline did not offer you an alternative flight.

or

• You were offered an alternate flight but declined it.

Cancellation notice	Alternative flight	Compensation
Fewer than 7 days in advance	Departs 1h+ earlier or arrived 2h+ later	Yes
7-14 days in advance	Departs 2h+ earlier or arrived 4h+ later	Yes
Fewer than 14 days in advance	No alternative flight offered	Yes + refund

How much compensation can I expect from Korean Air if my flight was delayed or cancelled?

The amount of flight compensation is calculated based on the distance of your flight:

Distance of your flight	Compensation
Flights shorter than 1,500 km	Get £220 per passenger
Flight between 1,500 and 3,500 km	Get £350 per passenger
Flights of over 1,500 kilometres within the EU	Get £350 per passenger
Flights of over 3,500 kilometres outside of the EU	Get €600 per passenger

Extraordinary circumstances - can Korean Air really deny my claim?

Even if your flight was delayed by more than 3 hours or cancelled at the last minute, Korean Air reserves the right to deny compensation if the disruption was caused by a third party or a force majeure. Such situations are referred to as extraordinary circumstances.

Some of the most common extraordinary circumstances are as follows:

• Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.

• A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).

  However, a strike of the airline's crew is not considered an extraordinary circumstance!

• Political circumstances, such as a terrorist attack or general security risk due to political unrest.

• Natural disasters, including volcanic eruptions and hurricanes.

• A collision between the aircraft and birds or other foreign objects.

• An ill or unruly passenger.

• Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.

Airlines frequently claim that an extraordinary circumstance occurred, even when this was not the case! They do this in order to avoid having to pay compensation.

Don’t let the airline trick you. Check if you are eligible in just a minute using our Claim Calculator!

How long do I have to claim my Korean Air compensation and refund?

Three different laws determine the time limit for submitting a claim:

• The law in the country of departure

• The law in the country of arrival

• The law in the country where the airline is headquartered

If your flight originated in the United Kingdom, you have 6 years to submit a claim for flight compensation or a refund.

When flying from another country, different time limits may apply: if you were on a Korean Air flight from Amsterdam to Seoul that was delayed by 4 hours, you will be able to file a claim under Dutch law, which states that you have 2 years to claim flight compensation.

Check if you can still get compensation and a refund from Korean Air with our Claim Calculator.

How long will it take for me to receive my Korean Air compensation / refund?

Customers of Flight-Delayed.com typically receive their money back within a few weeks or months.

If the airline does not respond and/or the claim has to be filed in court, the wait time could be months or years.

If you decide to file a claim with Flight-Delayed.com, our expert team will keep you informed of important developments and will be available to answer any questions you may have.

How to claim Korean Air flight compensation or refund?

Flight-Delayed.com is the most efficient and quick way to get flight compensation!

Uploading all required documents to our platform will only take a few minutes. Our legal team will then investigate and analyse your claim, draft legal documents, contact the airline, and, if necessary, file a lawsuit on your behalf. No win, no fee.

About Korean Air

Korean Air is the largest South Korean airline both in terms of fleet sizes and destinations. The airline was founded in 1969 and is headquartered in Seoul, South Korea. Korean Air flies to destinations all over the world from and to Korea, Americas, Asia, Europe, Russia, Australia, Africa and the Middle East.

Korean Air is Certified by SkyTraxRatings as a 5-Star Airline for the quality of its airport and onboard product and staff service.

Useful links

• ANA flight compensation
• More details on delayed flight compensation
• More details on cancelled flight compensation
• Post-Brexit flight compensation rules in the UK
• Rules regarding missed flight compensation
• Rules regarding flight compensation in the case of denied boarding
• Claim Calculator — check if you are eligible for compensation