Get Wizz Air compensation for your delayed or cancelled flight!

What are my air passenger rights in the event of a delayed or cancelled Wizz Air flight?

In the European Union, the rights of air passengers are protected by the European Regulation (EC) No. 261/2004, commonly known as EU261. In the UK, a post-Brexit British adaptation of the EU261, ‘The Air Passenger Rights and Air Travel Organisers’ Licensing (Amendment) (EU Exit) Regulations 2019’, protects air passengers departing from the UK or flying with a UK-based flight carrier.

What do these regulations say about your air passengers' rights with delayed or cancelled Wizz Air flights? ?

• Was your Wizz Air flight delayed by at least 3 hours? If the airline is at fault, you can claim up to €600 as both the British and EU laws state, in Wizz Air flight compensation.
• Was your Wizz Air flight cancelled? If you decided not to use any alternative flight offered by the airline, you can claim a full monetary refund. Plus, if the cancellation was announced fewer than 14 days prior to departure, you might be also entitled to compensation.
• Regardless of the reason or type of flight disruption, Wizz Air is required to provide you with special assistance known as the "right to care." This assistance encompasses provisions such as food and beverage vouchers, communication services, and accommodations and transportation if necessary. You can request these provisions directly at Wizz Air’s service desk at the airport. If Wizz Air refuses to provide you with a voucher, you can obtain the necessary items and cover the expenses yourself. In such cases, Wizz Air must reimburse you for reasonable expenses incurred.

Important Note: If your Wizz Air flight was delayed or cancelled due to "extraordinary circumstances," you might not qualify for flight compensation. In order for Wizz Air to provide flight compensation, they must be accountable for the flight disruption.

How to check my Wizz Air flight status? — Latest updates on Wizz Air flight delayed, cancelled or disrupted today

Preparing in advance is a crucial step to ensure a seamless and stress-free travel experience. Therefore, it is best to stay informed and up-to-date with the latest information regarding your flight status. By downloading Wizz Air mobile app or checking the airline's website, you can receive real-time updates on your flight status and anticipate any possible delays, cancellations or disruptions.

Can I claim compensation for my delayed Wizz Air flight?

Compensation for a delayed flight operated by Wizz Air is awarded when the passenger arrives at their final destination at least 3 hours late. The flight delay must also be at the fault of the airline according to the British and EU air passenger rights regulations.

To determine your eligibility for Wizz Air flight delay compensation, you can utilize our free Claim Calculator. Within a few minutes, you will receive an evaluation of your eligibility for compensation. If deemed eligible, we can manage the entire claims process on your behalf, operating under a "no win, no fee" policy. Furthermore, if necessary, we are ready to advocate for your rights in a court of law.

Can I claim compensation and refund for my cancelled Wizz Air flight?

Was your Wizz Air flight cancelled? You can ask for a refund (not a voucher!) and might be eligible for cancelled flight compensation of up to €600!

When can I claim a Wizz Air refund?

You can claim a refund from Wizz Air if your Wizz Air flight was cancelled and you did not take an alternative flight offered by the airline. Additionally, if no alternative flight was provided by Wizz Air, you will also be eligible for a ticket refund.

When can I claim cancelled Wizz Air flight compensation?

In order to be eligible for Wizz Air flight compensation, your Wizz Air flight must have been cancelled fewer than 14 days prior to departure and is at the fault of the airline (read “Extraordinary Circumstances” section for more details). Additional criteria apply in regards to the alternative flight offered by the airline.

See the table below to learn more or check your eligibility within as little as a minute by using our free, no-obligation Claim Calculator.

When can I claim both cancelled Wizz Air flight compensation and refund?

You can claim both compensation and refund if your Wizz Air flight was cancelled fewer than 14 days prior to departure and...

1. You were not offered an alternative flight by Wizz Air.
2. You were offered an alternative flight but decided not to take it. However, the proposed alternative flight must meet the criteria presented in the table below.

Can I get a refund if I cancel my Wizz Air flight?

If you decide to cancel your Wizz Air flight, it is important to understand the refund policy as you will not be able to receive a full refund from the airline. According to Wizz Air's regulations, you can receive a refund minus the cancellation fee if you cancel the flight earlier than the 14th day before departure. A higher fee applies if you cancel within 14 days of the departure. For more information, please refer to the Wizz Air website for detailed information on flight cancellation refunds.

What do I do if I missed my connection flight due to Wizz Air delay or cancellation?

If you have missed a connecting flight due to a delay or cancellation of your Wizz Air flight, and both flights were booked under the same reservation, you may be eligible for compensation and/or a refund for the entire journey, provided that the delay or cancellation meets the specified criteria mentioned above.

I had a Wizz Air flight to a non-EU country. Can I still claim compensation and refund?

Yes, you can! Below are two circumstances under which you can get claim compensation:

1. You are travelling with an airline headquartered in the UK or the EU
2. You are not travelling with an airline headquartered in the UK or the EU but the flight took off from the UK or the EU

The only exemption would be some of the Wizz Air Abu Dhabi flights. As this specific subsidiary of Wizz Air is based in a non-EU country, the EU regulations don’t apply to it. However, if your Wizz Air Abu Dhabi itinerary includes an EU country (the airline flies to countries like Greece and Cyprus), you can claim Wizz Air compensation and refund for a flight from Europe to Abu Dhabi. As shown in the table below, this does not apply to flights from Abu Dhabi to Europe.

How much compensation can I get for a delayed or cancelled Wizz Air flight?

The amount of your flight compensation depends on the distance of your flight — the longer the distance, the higher the compensation amount.

Extraordinary Circumstances – Can Wizz Air deny my claim?

According to the European air passenger rights regulations, there are certain situations in which the airline can rightfully deny your claim. We call these extraordinary circumstances.

• Severe weather conditions (eg. thick fog, heavy rain, or thunderstorms).
• A strike caused by workers in the aviation industry not related to the airline (eg. baggage handlers).
  However, keep in mind that a Wizz Air strike caused by workers within the airline (eg. pilots, flight attendants) are NOT considered an extraordinary circumstances and you can claim compensation! 
• Natural disasters (eg. wild fire, floods, and hurricanes) 
• A delay or cancellation caused by an ill or unruly passenger 

However, you should be aware that airlines often use extraordinary circumstances as an excuse to deny rightful claims, especially when passengers submit claims individually, without the help of a legal representative.

If you want to maximise your chances of a successful claim, we recommend you claim with Flight-Delayed.com. We will efficiently process your claim, prepare all the necessary documentation, send it to the right people at the airline, and — if necessary — fight for your rights in court.

How long do I have to claim Wizz Air compensation and refund?

This depends on:

1. The law in the country you are flying from.
2. The law in the country you are flying to.
3. The law in the country the airline is headquartered in.

Passengers can always choose the most favourable law.

For example, if you are flying with Wizz Air from Berlin to Budapest, you can either choose to claim based on German law (3 years) or Hungarian law (5 years).

If you want to make sure if you can still claim compensation and refund, use our free, no-obligation Claim Calculator.

How long will I have to wait for my Wizz Air compensation and refund?

Most often, it takes a few weeks to a few months to get compensated.

However, if the airline is unresponsive or your claim needs to be taken to court, the wait time may get extended by additional few months or even years. Check out the review from a satisfied customer who received Wizz AIr compensation with the help of Flight-Delayed.com!

“They manage to claim my compensation by Wizz Air after I was denied boarding last min on the flight. Wizz Air never bothered to put me on the next flight or return my money for the ticket and the luggage despite my requests to them - they just ignored my requests for months. Flight-Delayed were so helpful they are very professional, very informative in every step they took. I will highly recommend them to anyone facing same problem.”

Rest assured, however, that if you decide to claim your Wizz Air compensation and refund with Flight-Delayed.com, we will fight for your rights until the very end. We will build a strong case, keep you posted on any crucial developments, and — if needed — fight for you in court. All this on a ‘no win, no fee’ basis, for your convenience.

How to claim Wizz Air compensation and refund?

Start with double-checking whether you are for sure entitled to Wizz Air compensation and/or a refund. You can do this using our free, no-obligation Claim Calculator.

Afterwards, you can either claim the Wizz Air compensation and/or a refund directly from the airline or let us do all the tiresome work for you. We’ll carefully analyse your case using our flight and weather data, gather documentation, and reach out to the right people at the airline. If the airline denies the claim, we will take it to court and fight for your rights there.

About Wizz Air

Wizz Air is a low-cost airline operating across Europe and a few destinations in the Middle East and North Africa. Despite being the largest Hungarian airline, it is not the country’s flag carrier.

Currently, Wizz Air has a fleet of approximately 120 aircraft, flying more than 710 routes between over 40 countries. The airline’s subsidiaries include Wizz Air UK and Wizz Air Abu Dhabi — as the latter does not operate under the European jurisdictions (Wizz Air Abu Dhabi flies mostly between Abu Dhabi and non-EU destinations, such as Egypt and Ukraine), most of its flights are not covered by the flight compensation and refund regulations we describe below.

According to the data provided by Civil Aviation Authority (CAA) in April 2023, Wizz Air performed the worst in punctuality in the UK, with an average delay of 46 minutes and six seconds.

Useful links

• Aeroexpress flight compensation — we help you get your compensation!
• Air Serbia flight compensation
• More details on cancelled flight compensation
• Rules regarding missed flight compensation
• Rules regarding flight compensation in the case of denied boarding
• Claim Calculator — check if you are eligible for compensation