Delayed or cancelled world2fly flight? Get compensation up to €600!

When am I eligible for world2fly flight compensation?

You are eligible for world2fly compensation if:

• Your flight was delayed by at least 3 hours
  OR

• Your flight was cancelled fewer than 14 days prior to the original departure date
  

World2fly must be the party at fault for the flight disruption for you to be eligible for compensation.

Delayed world2fly flight — when can I claim compensation?

You can get compensation if your world2fly flight was delayed by more than 3 hours AND the delay was due to the airline's fault.

Claim now with Flight-Delayed.com! After claiming you can leave everything in our hands! Our expert team will handle the whole claim process for you and, if needed, will represent you in court. For your safety, we operate on a ‘no win, no fee’ basis.

Cancelled world2fly flight — refund and compensation rules 

Depending on the circumstances that caused your worl2fly to be cancelled, you might be eligible to receive either a world2fly refund or compensation. In some cases, you might even be entitled to receive both a refund and compensation of up to €600.

When can I claim compensation for my cancelled world2fly flight?

If your world2fly flight was cancelled less than 14 days before the initial departure date, then you can claim flight compensation.

Look out! world2fly must be the party at fault for the cancellation in order for you to be eligible for compensation. See the “Extraordinary Circumstances'' section of this article to know more.

When can I claim a refund for my cancelled world2fly flight?

If your flight was cancelled, you can claim a world2fly refund if:

• The airline didn’t offer you an alternative flight

• You decided not to take the alternative flight option offered to you

Cancellation notice	Alternative flight	Compensation
Fewer than 7 days in advance	Departs 1h+ earlier or arrived 2h+ later	Yes
7-14 days in advance	Departs 2h+ earlier or arrived 4h+ later	Yes
Fewer than 14 days in advance	No alternative flight offered	Yes + refund

How much world2fly compensation can I get for a delayed or cancelled flight?

The amount of the compensation depends on the distance of your flight:

Distance of your flight	Compensation
Flights shorter than 1,500 km	Get £220 per passenger
Flight between 1,500 and 3,500 km	Get £350 per passenger
Flights of over 1,500 kilometres within the EU	Get £350 per passenger
Flights of over 3,500 kilometres outside of the EU	Get €600 per passenger

I was flying with world2fly to a non-EU country. Can I still claim compensation? 

Yes, you can still claim compensation.

The EU flight compensation regulation applies in this case because world2fly’s headquarters are based in Palma de Mallorca, Spain. In the case that you are flying to or from Mexico or The Dominican Republic, you can still claim compensation for a disrupted flight.

However, if your flight operates with a non-EU airline the situation might be different, as you can see in the table below.

Type of flight	Example	Compensation
Flying with a British carrier	Tokyo to London with British Airways	Yes
Flying with a EU carrier	Amsterdam to London with KLM	Yes
Flying with a non-UK/non-EU carrier from the UK	London to Tokyo with Japan Airlines	Yes
Flying with a non-UK/non-EU carrier to the UK	Tokyo to London with Japan Airlines	No

Extraordinary circumstances — can world2fly deny me compensation?

World2fly can deny compensation when they are not the party at fault for the delay or the cancellation. If the disruption was caused by a third party or force majeure, world2fly is not obliged to pay compensation. We call such situations extraordinary circumstances.

Some of the most common extraordinary circumstances are:

• Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.

• A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).

  However, a strike of the airline's crew is not considered an extraordinary circumstance!

• Political circumstances, such as a terrorist attack or general security risk due to political unrest.

• Natural disasters, including volcanic eruptions and hurricanes.

• A collision between the aircraft and birds or other foreign objects.

• An ill or unruly passenger.

• Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.

Keep in mind, however, that in many cases airlines may claim that extraordinary circumstances occurred when it was not the case. Airlines do it with the intention to avoid paying the corresponding compensation to passengers.

How long do I have to claim my world2fly compensation and refund?

According to Spanish law, you have five years to file a compensation claim. As a result, if you are travelling with world2fly, that is the deadline for filing your claim.

How long will it take to get my world2fly compensation / world2fly refund? 

In some cases, passengers who claim flight compensation or refund with Flight-Delayed.com, receive their money within a few weeks or months.

However, the time might get extended by a few additional months or even a few years, in cases where the airline is unresponsive and/or the claim has to be taken to court.

Regardless of how long the claim takes, our team will take care of the process until the end and will keep you posted on any important changes regarding your case. They will also be there to answer any questions you might have.

How to claim world2fly compensation / world2fly refund?

Claim your compensation now at Flight-Delayed.com, we help you to receive your well-deserved compensation.

Claiming your world2fly compensation with us is the easiest and most efficient way. You can fill in your flying information and upload all required documents in just 5 minutes! Thereafter, our legal team will take care of everything. They will investigate and analyse your claim, draft legal documents, contact the airline, and, if necessary, file a lawsuit on your behalf.

We operate on a ‘No win, no fee’ basis to avoid any kind of risk for you.

If you wish to learn more about our fees, please visit our Price List page. 

Otherwise, if you are ready to claim, start the process right away — you can do it straight from your phone or your computer!

About world2fly

World2fly is a Spanish-based airline, founded in 2020. The airline, based in Palma de Mallorca and owned by the Iberostar Group of Hotels, offers strategic tourism destinations with long-haul flights to and from the Caribbean, including Punta Cana, Cancun and Havana. World2fly works hard to uphold its core ideals of innovation, sustainability, and outstanding in-flight service. The airline operates at least one Airbus A350, a new-generation aircraft equipped with the latest technology and more environmentally friendly.

Useful links

• Plus Ultra flight compensation
• More details on delayed flight compensation
• More details on cancelled flight compensation
• Post-Brexit flight compensation rules in the UK
• Rules regarding missed flight compensation
• Rules regarding flight compensation in the case of denied boarding
• Claim Calculator — check if you are eligible for compensation