Air Passenger Rights Association (APRA) & Flight-Delayed.com : Protecting your air passenger rights

What is APRA and how do they make sure air passengers rights are protected?

APRA (Association of Passenger Rights Advocates) a non-profit organisation that aims to protect the rights of air passengers. To achieve this, they work closely with the European Union and the Parliament to ensure that air passengers' rights are always protected and top of mind.

APRA's mission is to ensure that air passengers are treated with respect and dignity and that their rights are protected at all times. Whether it's a delayed flight, a cancelled flight, or other air travel issues, APRA is dedicated to helping passengers navigate these situations and obtain the compensation they are entitled to.

Flight-Delayed.com member of APRA, what does it mean?

As a member of the Air Passenger Rights Association (APRA), Flight-Delayed.com is committed to upholding the highest standards of customer service and ensuring that our clients are informed and empowered throughout the claims process. We have met APRA's strict code of conduct, which includes a commitment to transparency, fairness, and honesty in our dealings with clients. This makes us a trusted legal partner when it comes to defending air passengers' rights.

Our membership in APRA also gives us access to a wealth of knowledge and resources related to air passenger rights. We work closely with APRA to stay up-to-date on the latest developments in this field and to advocate for legislative changes that benefit passengers. This allows us to provide our clients with the most accurate and up-to-date information regarding their rights, and to help them obtain the compensation they are entitled to.

Flight delayed or cancelled — When are you entitled to flight compensation?

If you've experienced a flight delay, cancellation, or other issue during air travel, check your flight in less than a minute with our free, no obligation Claim Calculator. If you are eligible, our team of experts will be happy to help you navigate the claims process and get the compensation you're entitled to. And with our membership in APRA, you can trust that you're working with a team that is committed to protecting your rights as an air passenger.

Flight delay compensation: what are your air passenger rights?

According to the European Regulation EU261 on which APRA is constantly working on to improve, your rights as an air passenger are protected in the event of a delayed flight. If your flight leaving from the EU or onboard a European airline got delayed by more than 3 hours upon arrival, you can claim flight compensation up to £520 per passenger. You can find below the details of the claim amount depending on the distance of your flight.

Keep in mind that the EU261 only allows passengers to claim flight compensation when the airline is actually responsible for the delay. More information on this topic can be found on our extraordinary circumstances page.

Cancelled flight compensation: here’s how to claim your money back!

The European Regulations are also protecting your rights in the event of a cancelled flight. Cancelled flight compensation can be required if your flight was cancelled less than 14 days before departure, again, if the airline was responsible for the cancellation.

In case of a cancelled flight you can also request a refund if you choose not to travel with the same airline anymore (i.e. cancel your trip or refuse the alternative flight offered by the airline).

Useful links

• More details on delayed flight compensation
• More details on cancelled flight compensation
• Post-Brexit flight compensation rules in the UK
• Rules regarding missed flight compensation
• Rules regarding flight compensation in the case of denied boarding
• Claim Calculator — check if you are eligible for compensation