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How much compensation can I get for a delayed or cancelled Turkey flight?
Since Turkey is not a part of Europe, you can only be eligible for Turkey delayed or cancelled flight compensation if your flight originated in Europe and/or was operated by a European airline. Flight compensation is only granted if your flight was delayed by over 3 hours upon arrival or if the cancellation of your Turkey flight was announced fewer than 14 days before departure. It should be noted that the airline must also bear responsibility for the flight disruption.
You may be entitled to flight compensation if your flight to Turkey was cancelled within 14 days before departure or delayed by 3 hours or more. Depending on the distance of your flight, a per-passenger calculation determines how much flight compensation you will receive.
| Distance of your flight | Compensation |
|---|---|
| Flights shorter than 1,500 km | Get £220 per passenger |
| Flight between 1,500 and 3,500 km | Get £350 per passenger |
| Flights of over 1,500 kilometres within the EU | Get £350 per passenger |
| Flights of over 3,500 kilometres outside of the EU | Get €600 per passenger |
Keep in mind that if your flight is delayed or cancelled, the airline owes you extra help. This includes food and beverage vouchers, communication, transportation, and lodging as required. These vouchers can be redeemed at the airline's service counter in the airport. If the airline does not offer you with vouchers, you may purchase what you really need and save the receipts; the airline will be held liable for repayment.
Flight compensation for a delayed flight from/to Turkey — check if you're eligible now!
If your Turkey flight was delayed, you may be entitled to flight compensation under EU legislation. As Turkey is not in Europe, you may only claim flight compensation for flights departing from a European airport and/or operated by a European airline.
You must satisfy the following requirements in order to be eligible for Turkey flight compensation:
The length of the delay: your flight from Turkey arrived more than 3 hours later than originally expected.
The responsibility of the airline: you can only claim Turkey flight compensation if the airline was responsible for the delay. (See below for further information; the airline is not compelled to compensate passengers for delays brought on by "Extraordinary Circumstances").
The compensation amount varies depending on the flight distance: longer flights, more compensation.
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Cancelled flight from Turkey — compensation and refund policies
If your flight to Turkey was cancelled, you might be eligible for a ticket refund, flight compensation of up to €600 per passenger, or both. To find out if you qualify for any of these, keep on reading!
Claim flight compensation for your cancelled flight from Turkey
If your Turkey flight from the EU/UK is cancelled, you might qualify for up to €600 in flight compensation per passenger if your flight was:
Cancelled fewer than 14 days before the scheduled departure date,
The airline was to blame for the cancellation (See the "Extraordinary Circumstances" section of this article for information on when airlines can legally refuse to compensate passengers).
| Cancellation notice | Alternative flight | Compensation |
|---|---|---|
| Fewer than 7 days in advance | Departs 1h+ earlier or arrived 2h+ later | Yes |
| 7-14 days in advance | Departs 2h+ earlier or arrived 4h+ later | Yes |
| Fewer than 14 days in advance | No alternative flight offered | Yes + refund |
If your flight was cancelled due to an industrial action like an airport strike or severe weather, you will not be eligible to receive compensation for your cancelled Turkey flight. Airport strikes or severe weather are “extraordinary circumstances”.
Ask for the refund of your flight from Turkey
In the event that your Turkey flight is cancelled, you can also get a complete refund. This is not the same thing as compensation. When a flight is cancelled and the airline is at fault and has to pay compensation, it will provide customers with compensation for their Turkey flights. However, as long as passengers ultimately decide against flying with the same airline, they are qualified for a refund.
You can still get the full refund of your ticket is your flight to Turkey was cancelled and:
You were not offered an alternative flight by the airline.
OR
The airline did offer you another flight, but you decided not to accept the offer.
Flight delayed or cancelled to Turkey, am I also entitled to flight compensation?
Yes, you might be entitled to flight compensation. However, given that Turkey is a non-European country, British and European regulations only apply to flights leaving from the UK/EU and/or being operated by European airlines.
| Type of flight | Example | Compensation |
|---|---|---|
| Flying with a British carrier | Tokyo to London with British Airways | Yes |
| Flying with a EU carrier | Amsterdam to London with KLM | Yes |
| Flying with a non-UK/non-EU carrier from the UK | London to Tokyo with Japan Airlines | Yes |
| Flying with a non-UK/non-EU carrier to the UK | Tokyo to London with Japan Airlines | No |
You can also receive flight compensation for a flight from Turkey. However, since Turkey is not a member of the European Union, Turkish laws will apply instead of European ones. Learn more about Turkish laws as per the “Regulation on Air Passenger Rights” PDF by Turkish Airlines.
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Were you offered a voucher for your cancelled flight from Turkey? Here’s what you should do.
Accepting a travel voucher in favour of a cash refund is not something we recommend. The following are the most important reasons:
You must use the same airline once more if you accept a travel voucher. Additionally, the airline typically establishes a deadline for redeeming the voucher.
You might not be able to turn your voucher into a cash refund if the airline files for bankruptcy, which would mean that you would lose your money.
Extraordinary circumstances disrupted my Turkey flight — can the airline really deny my compensation claim?
When the airline is not to blame for the delay or cancellation, these events are referred to as extraordinary circumstances. If any of the following scenarios apply to your Turkey flight delay or cancellation, you might not be eligible for flight compensation:
Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.
A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).
However, a strike of the airline's crew is not considered an extraordinary circumstance!
Political circumstances, such as a terrorist attack or general security risk due to political unrest.
Natural disasters, including volcanic eruptions and hurricanes.
A collision between the aircraft and birds or other foreign objects.
An ill or unruly passenger.
Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.
You won't have to go into the details of why your flight to Turkey was delayed or cancelled, so take it easy! To guarantee that you receive your Turkey flight compensation, our specialists will perform the legwork by analysing internal and external aviation data.
How long can I claim for my delayed or cancelled flight from Turkey?
You have 6 years from the date of your Turkey flight from the United Kingdom to request compensation or a refund. The exception is Scotland, where you have 5 years to submit a claim.
If the United Kingdom is not included in your itinerary, local laws will apply.
Still unsure if you can claim for your Turkey flight?
Check right now using our free, no-obligation Claim Calculator!
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How long before I receive my flight compensation for my flight from Turkey?
When using Flight-Delayed.com to request a flight refund or compensation, customers often get their money within a few weeks or months.
The waiting period could be prolonged by several months or even years, though, if the airline is unresponsive and/or the claim must be addressed in court.
No matter how long the claim takes, rest assured that our team will keep you up-to-date on any significant changes and be ready to address any questions you may have.
How can I claim for a Turkey flight cancelled or delayed?
You can submit your compensation claim with Flight-Delayed.com in just a few minutes!
Determine first if you are qualified for a refund or compensation for your flight to or from Turkey. You may accomplish this in a few easy steps by using our Claim Calculator.
You can entrust the procedure to our legal team if you qualify for flight compensation and/or a refund, allowing you to wind down while we make sure you get paid what you are due.
All necessary documents can be uploaded to our site in a matter of minutes. Then, our legal experts will evaluate your claim, put together legal paperwork, get in touch with the airline's representatives, and, if required, file a lawsuit on your behalf.
You will need to provide us with information about your flight in order to submit a claim for flight compensation through Flight-Delayed.com. Your passport, booking number, boarding pass, and any fees you paid as a result of the delay or cancellation should all be kept with your travel documentation. The more details we have regarding your cancelled trip, the more our specialists will be able to help you get Turkey flight compensation!
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About Turkey flights
Turkey, known around the world as a thriving centre of commerce and culture, is a nation with a sizable influx of tourists. It is crucial to highlight Turkey's airports because Turkey is the continent's cultural centre. Turkey has more than 50 airports, all of which provide the best amenities to meet the demands of travellers.
Only a minor portion of Turkey is on the European continent; the vast bulk is on the Asian continent. Istanbul, the most populous city in Turkey and the home of the football teams Galatasaray, Besiktas, and Fenerbahce, is located precisely on the border between Europe and Asia. 17 million people live in Istanbul, and there are two airports: Istanbul Airport in the European part and Istanbul Sabiha Gökcen Airport in the Asian part. Since 6 April 2019, Istanbul Atatürk Airport's doors have been closed, and Istanbul's new airport is now the city's main passenger airport. Istanbul Airport, which acts as the primary hub for flag carrier Turkish Airlines, is conveniently situated in Europe, Asia, and Africa. Other popular airline choices for the Turkish include Pegasus, Corendon, and Sun Express.
Turkey is also referred to as the Republic of Turkey and is fascinating for several reasons. The Black Sea, Aegean Sea, and Mediterranean Sea surround this nation on three of four sides. Turkey is home to a plethora of magnificent tourist sites, from picture-perfect beaches to lush green woodlands. Additionally, it is well known for containing up to 16 UNESCO World Heritage Sites.
Useful links
- Antalya airport compensation
- Istanbul flight compensation
- More details on delayed flight compensation
- More details on cancelled flight compensation
- Post-Brexit flight compensation rules in the UK
- Rules regarding missed flight compensation
- Rules regarding flight compensation in the case of denied boarding
- Technical issues with flight: how to claim compensation
- Claim Calculator — check if you are eligible for compensation
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