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When can I claim flight compensation with Emirates, a non-EU airline?
To be able to claim flight compensation, your Emirates flight must have departed from a British or an EU airport.
More information on the table below.
| Type of flight | Example | Compensation |
|---|---|---|
| Flying with a British carrier | Tokyo to London with British Airways | Yes |
| Flying with a EU carrier | Amsterdam to London with KLM | Yes |
| Flying with a non-UK/non-EU carrier from the UK | London to Tokyo with Japan Airlines | Yes |
| Flying with a non-UK/non-EU carrier to the UK | Tokyo to London with Japan Airlines | No |
Emirates flight delayed — claim flight compensation up to £520!
Was your Emirates flight delayed? You might be able to claim flight compensation of up to £520!
Here are the criteria you must meet:
Your flight departed from a European airport
Your flight was delayed by more than 3 hours upon arrival
The airline was at fault for the delay*
Emirates flight delayed by 3+ hours?
Claim flight compensation and get up to £520 per passenger!
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Emirates flight cancelled — refund and flight compensation policies
In the event of a cancelled Emirates flight, and depending on the circumstances of the cancellation, you could claim flight compensation up to £520, a full refund or your plane ticket, or in some cases, even both! Continue reading to know more about your rights.
Can I claim flight compensation for my cancelled Emirates flight?
You can claim cancelled flight compensation if your situation meets the following criteria:
Your flight departed from a British or an EU airport
Emirates informed you about the cancellation of your flight less than 14 days before departure
Emirates must be the party at fault for the cancellation (see Extraordinary Circumstances section of this page for more information on when an airline can deny flight compensation to passengers)
Can I get a refund for my cancelled Emirates flight?
Most of the time, you can get a full monetary refund of your plane ticket for your cancelled Emirates flight as long as you did not accept any alternative flight offered by the airline.
Note that the airline is not bound to offer an alternative flight in the event of a cancelled flight. If this is the case, you can also ask for a full monetary refund of your ticket.
| Cancellation notice | Alternative flight | Compensation |
|---|---|---|
| Fewer than 7 days in advance | Departs 1h+ earlier or arrived 2h+ later | Yes |
| 7-14 days in advance | Departs 2h+ earlier or arrived 4h+ later | Yes |
| Fewer than 14 days in advance | No alternative flight offered | Yes + refund |
Emirates offered you a travel voucher for my cancelled flight - Here's what you should know
We usually advise against accepting travel vouchers from airlines. Here is why:
By accepting a voucher, you are also forced to fly with the same airline in the future. Emirates might also put a time limit for the voucher redemption.
Moreover, if Emirates ever goes bankrupt, it would be difficult for you to ask to change your voucher into a monetary refund. In other words, it is most likely that your money will be lost.
Did you already accept a voucher?
This is not too late, we get you the full monetary refund of your ticket!
Claim now
Emirates delayed or cancelled flight — How much compensation can I get?
The compensation amount depends on the distance of your flight.
| Distance of your flight | Compensation |
|---|---|
| Flights shorter than 1,500 km | Get £220 per passenger |
| Flight between 1,500 and 3,500 km | Get £350 per passenger |
| Flights of over 1,500 kilometres within the EU | Get £350 per passenger |
| Flights of over 3,500 kilometres outside of the EU | Get £520 per passenger |
Extraordinary circumstances — can Emirates deny my flight compensation claim?
In the event of a third party or force majeure delaying or preventing your flight from departing, Emirates would explain the delay or cancellations with the Extraordinary Circumstances. In those situations, Emirates won’t have to pay flight compensation to passengers.
Some of the Extraordinary Circumstances are:
Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.
A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).
However, a strike of the airline's crew is not considered an extraordinary circumstance!
Political circumstances, such as a terrorist attack or general security risk due to political unrest.
Natural disasters, including volcanic eruptions and hurricanes.
A collision between the aircraft and birds or other foreign objects.
An ill or unruly passenger.
Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.
Be careful! Airlines may sometimes claim that your flight disruption happened because of extraordinary circumstances, while it wasn't actually the case! They do so in order to avoid paying passengers their well-deserved compensation.
Don’t be fooled by the airline and claim your flight compensation with Flight-Delayed.com. Our experts will assess your claim and verify the airline’s opinion. We operate on a “no win, no fee” basis.
How long do I have to claim Emirates flight compensation?
If you departed from the UK, the time limit to claim Emirates flight compensation is up to 6 years after your flight. Note that Scotland is the exception — there, you can claim for up to 5 years after your disrupted flight.
Generally speaking, the time limit to submit a claim depends on the law in:
The country of departure,
the country of arrival,
or the country where the airline is headquartered in.
How long will it take to receive my Emirates flight compensation / Emirates refund?
Generally, passengers claiming with Flight-Delayed.com receive their flight compensation and refund within a few weeks / a few months after claiming on our website.
However, the wait time might be longer if the airline is unresponsive and/or if we need to start legal proceedings against the airline.
No matter how long your claim process takes, by claiming with Flight-Delayed.com, you are ensured to benefit from 10 years of experience from our experts. During your claim process, we fight for your rights, keep you posted on any relevant information, and are available to answer any questions you might have.
How to claim for my delayed or cancelled Emirates flight?
After starting your claim on our website, you can simply relax while our legal and claim experts handle the whole process for you! From assessing your claim, writing legal documents, and getting in touch with the airline to — if necessary — taking your claim to court, you can rely on us and our expertise every step of the way!
Why claim with Flight-Delayed.com
1m passengers helped
9 legal teams in 9 countries
98% of court cases won
If you wish to learn more about our fees, please visit our Price List page.
Otherwise, if you are ready to claim, start the process right away — you can do it straight from your phone or your computer!
About Emirates
Emirates is one of the two flag carriers of the United Arab Emirates (see Etihad). Emirates is based in Dubai and is considered the largest airline in the Middle East, as the airline flies to more than 135 destinations every year.
Emirates’ fleet is solely made up of Emirates A380 and Boeing 777s. From the UK, Emirates flies from 30 airports across England, Northern Ireland, Scotland and Wales.
Useful links
- EL AL flight compensation
- More details on delayed flight compensation
- More details on cancelled flight compensation
- Post-Brexit flight compensation rules in the UK
- Rules regarding missed flight compensation
- Rules regarding flight compensation in the case of denied boarding
- Claim Calculator — check if you are eligible for compensation
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